At Kumar Netra Chikitsalaya (Kumar Upchar Kendra), we prioritize your eye health and your privacy. This document explains how we collect, use, and safeguard your personal and medical information, along with the terms that govern your use of our website and clinical services. We are recognized as a Best Eye Clinic/Eye Hospital/Eye Specialist & Retina Center in Gorakhpur.
Kumar Netra Chikitsalaya
33 Kasyaroad, Near Cantt Thana, Cantt Thana Chowraha,
33, Kasya Road, near Betiahata Chauraha, Betiahata,
Gorakhpur, Uttar Pradesh 273001
+91 94521 16062
Kumarnetrachikitsalaya33@gmail.com
We collect personal details (name, age, contact, medical history, eye examination records, retinal scans) when you visit our clinic, schedule an appointment online/offline, or communicate with our retina specialists and eye doctors. This data enables us to provide accurate diagnosis, cataract & retina surgeries, glaucoma management, and other specialized eye care services.
Your health information is used exclusively for treatment, follow-ups, appointment reminders, and enhancing our clinical outcomes. We may also use anonymized data for academic research and quality improvement. Under no circumstances do we sell or rent patient data to third parties.
We adhere to strict medical confidentiality standards (similar to HIPAA principles). All electronic and physical records are secured with restricted access. Only authorized eye specialists and staff involved in your care can view your data.
Our website uses cookies to improve user experience. Any information submitted via contact forms, appointment requests, or chat is encrypted. Although we strive for complete security, no internet transmission is 100% safe; by using this site you acknowledge this risk. Our social media pages (Facebook, Instagram) are governed by their respective privacy policies.
Patients scheduling appointments through our website or phone must provide accurate personal and medical details. Cancellations require at least 2 hours’ notice. Teleconsultation sessions are recorded only with explicit consent. In emergencies, please visit our clinic or contact emergency services directly.
Consultation fees, diagnostic charges (OCT, perimetry, fundus photography), and surgical packages are non-refundable once services are rendered. Advance payments for planned surgeries are adjustable but subject to clinic terms. For any billing disputes, kindly contact our administration within 7 days.
Our clinic is conveniently located at Cantt Thana Chowraha, Kasya Road, near Betiahata. If you use GPS navigation to reach us, we do not store or track your location. The embedded map below helps you find us easily.
Our website may include links to diagnostic labs, government health portals, or optical stores. We are not liable for their privacy practices. Always review external policies before sharing personal data.
For pediatric eye care (children under 18), we require parental or guardian consent. We do not knowingly collect data from minors without guardian authorization.
We reserve the right to modify this Privacy & Terms document at any time. Revisions will be posted on this page with an updated effective date. Continued use of our services implies acceptance of the current version.
For any privacy concerns, data rectification, or complaints, please contact our designated Grievance Officer:
Dr. Rajat Kumar (Chief Eye Surgeon)
Email: Kumarnetrachikitsalaya33@gmail.com | Phone: +91 94521 16062
Address: 33 Kasya Road, Near Cantt Thana, Betiahata, Gorakhpur - 273001.